Privacy Policy

VIP Painting and Decorating Services (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

1. Who We Are

VIP Painting and Decorating Services
Website: www.vippainting.com.au
Phone: 0430 200 526

ABN – 17 163 279 221

We provide a wide range of professional painting services, including:

Residential and Commercial Painting
Driveway and Epoxy Coatings
Strata and Insurance Work
Real Estate Pre-Sale Makeovers
School and Warehouse Painting

2. What Personal Information We Collect

We may collect personal information including (but not limited to):

Full name
Contact details (email address, phone number, physical address)
Information about the property or project location
Payment details (if required for services)
Feedback, testimonials, or inquiry-related correspondence

We only collect information that is necessary for us to provide our painting and decorating services to you.

3. How We Collect Your Information

We may collect your personal information through:

Online enquiry forms on our website
Phone calls or SMS
Emails and direct communication
Social media interactions
On-site consultations or quotes

4. Why We Collect Your Information

We collect and use your personal information for the following purposes:

To provide you with quotes and painting services
To schedule, manage, and complete painting jobs
To communicate with you about your project
To process invoices and payments
To improve our services and customer experience
To comply with legal and regulatory obligations

5. Disclosure of Your Information

We will not share your personal information with third parties unless:

It is required to complete the services (e.g., subcontractors, delivery personnel)
You have given your consent
It is required by law or regulation
It is necessary to protect our legal interests or prevent fraud

All third parties engaged are required to comply with Australian privacy laws.

6. Security of Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure digital storage, restricted access to information, and regular data security reviews.

7. Accessing and Correcting Your Information

You have the right to access and correct any personal information we hold about you. If you believe your information is inaccurate, incomplete, or out of date, please contact us at:

📞 0430 200 526 – Ron Patel
📧 ron.vippainting@gmail.com

We will respond to your request within a reasonable time frame.

8. Cookies and Website Usage

Our website www.vippainting.com.au may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how visitors interact with our website and improve our services. You can choose to disable cookies via your browser settings.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies separately.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.